There is an assortment of online shopping sites for you to choose from.  One positive way to ensure that you are receiving your dive equipment from an authorized dealer, is to call the manufacturer directly or visit their site.  You will then be able to verify that you are buying from a dealer who is authorized by the manufacturer to sell, service and warrantee their product.  The SCUBA Connection @ DIVESEEKERS.com  is a fully authorized dealer for all of the products we sell.

It is very important for you understand that if you do purchase scuba diving equipment from an unauthorized dealer, there are NO manufacturers' warranties. You should also verify this with the manufacturer.  Basically, buying from an unauthorized dealer leaves you with no product support which can lead to significant expense.

If a warranty problem does become an issue, not only do you have to prove it is warranteed, the original receipt  will also have to accompany your returned item to prove it was in fact purchased from an authorized dealer.  At The SCUBA Connection, even if you have misplaced or lost your original receipt, we can retrieve the information from our data base.

Buying from an authorized dealer gives you all the privileges that you would have if you purchased from your local dive center.

Our policy has always been "Try Before You Buy" which is easy and convenient in our indoor heated pool!

"For our customers located within driving distance of our store."

Listed Below are what just a few of our vendors have to say about unauthorized sales of their equipment.

It is very important that you purchase SCUBAPRO UWATEC equipment from an authorized dealer only. SCUBAPRO UWATEC has established over 700 authorized dealers in the United States. We feel that consumers will be served best when purchasing SCUBAPRO UWATEC life support equipment through our authorized dealer network. These dealers can provide the proper training and instruction on the use of SCUBAPRO UWATEC equipment.

SCUBAPRO UWATEC offers a FREE Preferred Parts for Life Program to all regulator owners (only offered through the purchase at an authorized dealer) which provides replacement parts for your SCUBAPRO Regulator, at no charge. We provide this service to help insure that your equipment is maintained to SCUBAPRO UWATEC's high standards. Since this equipment provides life support while under water, any sub-standard maintenance could be dangerous. Only the dealers in our network are authorized to perform this service and offer this program.

If you purchase your equipment outside our authorized dealer network, you will not be eligible to participate in this program. Neither SCUBAPRO UWATEC nor our authorized dealers will be responsible to repair your regulator under our Preferred Parts for Life Program. You will also not be contacted regarding post-sale notices regarding as upgrades or warranty information.

Also if the product is purchased outside the SCUBAPRO UWATEC dealer network in the United States, US Territories or Canada, the consumer will have to pay the full annual service costs for parts. All regulators purchased within the United States, US Territories or Canada, and through SCUBAPRO UWATEC Authorized dealers, are eligible for the FREE Preferred Parts for Life Program.

Additionally, if you have purchased a selected* UWATEC computer from an authorized dealer you are eligible for The Batteries for Life Program. When the batteries require replacement, simply return you computer to SCUBAPRO UWATEC. We will calibrate the computer and replace the batteries, free of charge. (a $400 value). Purchases from unauthorized dealers, will be required to pay full retail price for replacement and service.

*Smart COM, Smart PRO, Air Z 02, Air Z, Air Z Nitrox

The SCUBA Connection is an

Oceanic Authorized Pro Dealer

Oceanic distributes its products, services and technical support solely through its worldwide network of Authorized Pro Dealers. These professional retailers are the only locations that are able to extend the Oceanic warranty, guide you in the proper maintenance of your gear, and provide you with ongoing service and support for the Oceanic products that you purchase. Not every business that advertises Oceanic products is an Authorized Pro Dealer. We strongly recommend that you read through this section of our web site for the details of our warranty and service programs, and visit Locate A Dealer to verify that the merchant is an Authorized Pro Dealer before any purchase. 

Armed with the largest selection of Oceanic performance products and staffed with the most knowledgeable diving professionals, Oceanic Authorized Pro Dealers also offer these exclusive benefits:

Oceanic's 30-DAY SATISFACTION GUARANTEE warrants that at any time during the first 30 days of purchase, your Oceanic product fails to meet your expectations, that product may be exchanged by a participating Authorized Pro Dealer. No questions asked.

Your Authorized Pro Dealer may extend to you the ALLIANCE SERVICE AGREEMENT which offers free service parts for as long as you own your Oceanic product and have it inspected or serviced annually. This agreement is validated exclusively by an Authorized Oceanic Pro Dealer upon purchase of any Oceanic Regulator, Buoyancy Compensator and Analog Gauge.

Should anything go wrong with your Oceanic product within the first 30 days of purchase, your Oceanic Pro Dealer is authorized to immediately replace the product over-the-counter with a similar or like Oceanic product of equal or lesser value under our EXPRESS REPLACEMENT POLICY.

• That the items you are spending your good money on have not been previously used…

• That something other than Dive Rite parts have been substituted for the original…

• That what you are getting is evenly remotely a Dive Rite product! ("Bait and switch" is a common tactic among shady retailers.)

It's important you understand that, for these reasons, Dive Rite cannot provide warranty coverage for items purchased from other than authorized dealers. To help you avoid such purchases, we maintain a list of businesses we are aware of that are not authorized Dive Rite dealers, even though they may advertise our products.
 

THESE ARE NOT AUTHORIZED DIVE RITE DEALERS. ScubaDiscount.com (Tech section dacordistributors.com), Leisure Pro, and Affordable Scuba (www.absolutescubadivingequipment.com) are featuring Dive Rite products and copyright protected images on their web sites and/or catalogs without our consent, they claim to have aquired our products from authorized Dive Rite dealers--third party sales are not authorized and are not eligible for Dive Rite warranty protection.

Obviously, ScubaDiscount.com (Tech section dacordistributors.com), Leisure Pro, and Affordable Scuba (www.absolutescubadivingequipment.com) are not authorized Dive Rite dealers. Any products you purchase from them are not eligible for Dive Rite warranty protection.

BEWARE OF PURCHASING DIVE RITE PRODUCTS ON EBAY. We do not authorize any dealers to sell Dive Rite products on eBay and third party sales are not authorized therefore are not eligible for Dive Rite warranty protection. The product could be a second or factory defect. There is no manufacturers warranty on products purchased via eBay.

UNAUTHORIZED DIVE RITE RESELLERS The businesses listed below are not authorized Dive Rite dealers. Dive Rite items purchased through such resellers do not qualify for warranty coverage.

• Affordable Scuba (www.absolutescubadivingequipment.com), Middleburg, FL
• ScubaDiscount.com (Tech section dacordistributors.com), Texas
• Leisure Pro, New York
• Creative Sports, New York
• Paradise Dive, Inc., New York
• Sunshine Sports, New York
• Park Slope Scuba, New York

Please note that the businesses whose names appear above do not represent the total list of unauthorized Dive Rite resellers -- only those of which we are currently aware. If you are aware of a business you suspect is not an authorized Dive Rite dealer, please let us know

AS A FINAL MEANS of protecting yourself, before you purchase a Dive Rite light system, dive computer or BC, be certain that:

• An up-to-date owner's manual accompanies the product.